Saturday, November 17, 2007

The hardest thing about the course

"There is no such thing as just one solution."

It was like telling Apple salespeople I wanted the US International layout. The trainees were beyond batshit insane when it came to the very idea that they might just do things wrong -as if it wouldn't fit the pattern of the trainer.

The dismay in V's eyes when I confessed I never had expected anybody to come up with a solution like hers was tangible enough to tether wile horses with. I had to explain that the approach was unconventional, but a great way to resolve the problem. It was also one hell of a time to get through to R that this solution was sound in theory, but that Internet Explorer demands certain stupidity only reserved for the experienced.

I hope that all of the trainees will come out of this ordeal with the ingrained reflex to question the norm and try to improve on the challenges at hand. They certainly know that they need to ask "why?!" but they fail to open their mouths far too often.

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1 Comments:

Blogger Unknown said...

Yes. That would be a common problem of many, many people.

But worse is when they've decided that watching whatever fare is put before them as 'entertainment' is better than questioning or thinking.

December 6, 2007 at 8:28 PM  

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