Why would you want to have a US keyboard? - Part 3
A couple of days ago the quest for a normal keyboard was rekindled. Browsing the Apple store, I once again saw a promising 24hr shipping estimate for the International layout and I buckled under the urge to get my hands on it.
Two days later (i.e. today), Christmas came early. A box! With a keyboard! The product code matched, so I gleefully opened the box to get my grubby fingers all over that thing and-
Son. Of. A. BITCH.
I spent some time on the phone with after-sales. First to explain what the US International layout was and which difference it made in relation to whatever Apple's offering as a standard. The after-sales guy concurred that the keyboard in the promotional images on Apple's website came closer to my description than the thing they sent me. I was asked if I didn't feel like trying this one instead (again) and then decided to try and figure out where I could get the keyboard I really wanted.
In the end, he told me he was sorry the images on the website were incorrect, but I was not going to be able to get one. They weren't sold in Europe! He offered me a refund, and I'm typing on a Logitech keyboard instead of a delicious, slim Apple keyboard.
Again, I am getting close to sheer desperation over the completely irate policy on something as simple as a keyboard. Apple, sell me that damn keyboard. Please.
Two days later (i.e. today), Christmas came early. A box! With a keyboard! The product code matched, so I gleefully opened the box to get my grubby fingers all over that thing and-
Son. Of. A. BITCH.
I spent some time on the phone with after-sales. First to explain what the US International layout was and which difference it made in relation to whatever Apple's offering as a standard. The after-sales guy concurred that the keyboard in the promotional images on Apple's website came closer to my description than the thing they sent me. I was asked if I didn't feel like trying this one instead (again) and then decided to try and figure out where I could get the keyboard I really wanted.
In the end, he told me he was sorry the images on the website were incorrect, but I was not going to be able to get one. They weren't sold in Europe! He offered me a refund, and I'm typing on a Logitech keyboard instead of a delicious, slim Apple keyboard.
Again, I am getting close to sheer desperation over the completely irate policy on something as simple as a keyboard. Apple, sell me that damn keyboard. Please.
posted by Hung Laxley at
6:22 PM
2 Comments:
http://www.welovemacs.com/usb-adb-keyboard---mice-usb-keyboards.html
may as well post it as it's still on my machine (:
http://store.apple.com/Apple/WebObjects/nlstore.woa/wa/RSLID?mco=7E517358&nplm=MB110Z/A#overview
Ok, this is what you ordered, right? And they shipped... something DIFFERENT?
I dunno man. Apple needs a mail or something about this. If I can't buy an International keyboard in their stores, but they have it online... and when you order it online, they ship you something different... no that's just wrong.
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